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WooCommerce Order Tracking Tutorial 2025

In 2025, if you have an online store, it’s not just “nice to have” to give customers a smooth and clear way to track their orders; it’s necessary. People want to know exactly where their order is, when it will arrive, and if there is anything they need to do. A simple, clear tracking system means fewer support tickets, more trust, and more repeat customers.

In this guide, I’ll show you how to track WooCommerce orders step by step, just like I did in my YouTube video. Don’t worry if this is your first time setting this up. Your store will have a full tracking experience by the end of this article, and I’ve made everything easy to follow.

Here’s the video version so you can watch the whole tutorial whenever you want:

How to Track WooCommerce Orders in 2025: A Step-by-Step Guide

Here is the full, beginner-friendly guide based on the steps shown in the video, with more explanation and examples from real life.

Why it’s important to track orders in 2025

What online shoppers expect these days:

  • Confirmation right away
  • The status of your order in real time
  • Clear communication
  • Reduced guesswork

Customers feel in control when they can track their orders accurately. As a store owner, you will see:

  • Fewer “Where is my order?” emails
  • Higher customer satisfaction
  • Better store reputation
  • Increased repeat purchases

WooCommerce will make tracking even easier in 2025 with new plugins, better built-in order management, and the ability to work with third-party logistics providers.

What You Need to Get Started

To follow this tutorial, you need to have:

  • A running WordPress site
  • WooCommerce installed
  • Basic store setup completed
  • Access to your dashboard admin
  • A plugin or solution to manage tracking (we’ll cover the best option)

There won’t be any coding involved in anything we do.

Step 1: Get the best WooCommerce order tracking plugin set up

The order tracking plugin we used in the video tutorial is simple, lightweight, and works well with WooCommerce. You can use any good order tracking plugin, but the one shown in the demo offers.

  • Custom order tracking page
  • Shipment status updates
  • Tracking number fields
  • Customer notifications
  • Easy integration with multiple couriers

This is how to set it up:

  1. Go to your WordPress Dashboard and sign in.
  2. Go to Plugins → Add New.
  3. Type “WooCommerce Order Tracking” or the specific plugin name used in the video.
  4. Click Install → Activate.

When you turn on WooCommerce, it automatically adds a new “Tracking” section to the details of your order.

Step 2: Set up the settings for tracking orders

This is where the real work starts.

  1. Go to WooCommerce → Settings.
  2. Look for the Order Tracking tab.
  3. You should see options such as:
  • Add tracking number
  • Select shipping provider
  • Enable customer notifications
  • Customize tracking page
  • Notification email templates

The video suggests the following settings:

Turn on Tracking on the Customer Account Page

Customers should be able to log in and see the status of their order right away without having to call support.

Turn on email alerts

WooCommerce sends an email every time you add or change a tracking number.
This makes it easier to talk to each other without extra work.

Turn on the Front-end Tracking Form

Customers can check the status of their order by entering their order number and email address. This is great for people who check out as guests.

Step 3: Put tracking numbers on your orders

Your tracking system is now up and running, but you still need to add tracking information every time an order is completed.

The video shows the process:

  1. Go to WooCommerce → Orders.
  2. Click any order that is Processing or Completed.
  3. Scroll to the new Tracking Information section added by the plugin.
  4. Choose your courier (e.g., DHL, FedEx, USPS, LBC, J&T, etc.).
  5. Paste the tracking number.
  6. Add the tracking link if needed.
  7. Check the box for “Notify Customer” (recommended).
  8. Save.

Your customer will now get:

  • Email confirmation
  • Tracking number
  • Direct tracking link
  • Updated order status

And this process only takes 10 seconds for each order.

Step 4: Make changes to the tracking page (optional but suggested)

We also talked about how to make your tracking page look like your brand in the video.

Most plugins let you modify:

  • Title and description
  • Page layout
  • Colors and design
  • Tracking instructions
  • Courier display style

For example, you might want a friendly message like this:

“Thanks for shopping with us!” Please enter your tracking number below to get updates on your order right away.

Step 5: Test the Tracking System (Very Important)

Always test before going live:

  • Create a dummy order
  • Add a test tracking number
  • Check the customer email
  • Try viewing tracking from the customer dashboard
  • Test the front-end tracking form
  • Verify that the courier link works

Doing this ensures a smooth experience and prevents customer confusion later.

Best Practices for WooCommerce Order Tracking in 2025

Here are some useful tips from the tutorial and running a store in the real world in 2025.

1. Always Send Tracking Immediately

Customers like getting updates quickly. It makes people trust you.

2. Use Couriers You Know

Don’t use shipping companies you don’t know unless you have to.

Customers feel more at ease with a courier they know well.

3. Keep Order Statuses Accurate

When the package moves from:

  • Pending → Processing
  • Processing → Completed
  • Completed → Delivered

4. Send Clear Messages


Your tracking page should be easy to use, friendly, and written in plain English.

5. Make things less confusing for customers

Include frequently asked questions (FAQ) about:

  • How long deliveries take
  • What to do if the tracking number shows “not found”
  • When tracking starts updating

Adding Extra Features (Upgrades You Can Choose)

You can also look into more advanced features, as shown in the video:

Real time SMS notifications

Give customers updates on their phones.

Auto-detection for multiple carriers

The tracking number automatically tells you who the courier is.

Custom email templates

Use your brand’s colors and tone to make tracking emails more personal.

Dashboards and reports for pros

Check to see how many orders are on their way, have been delivered, or are late.

These improvements will make your online shopping experience better in 2025.

Helpful Tip for Beginners

Order tracking is one of the best ways to save time on customer service as your store grows.

If you’re feeling overwhelmed, try this:

Adding a tracking number means one less email to support.

Once you get the hang of it, it only takes a few seconds to add tracking to each order.

Other Articles That Might Help You

You might like some of the other helpful guides on my blog since you’re learning WooCommerce and making your store better. When beginners ask me, “What should I learn next?” These are usually my top suggestions for things to share:

Each of these adds to what you’re learning here and helps you make your WordPress website more professional and powerful.

Need some help? We’re here for you!

If you want expert assistance setting up WooCommerce features, customizing your shop, or improving your full website, my team at Preet Web Vision is ready to help.

You can also check our YouTube channels:

We can help you with anything from optimizing your store to setting up tracking to customizing your theme to building your whole website.

Last Thoughts

It’s easier than most beginners think to set up order tracking in WooCommerce. After you install the right plugin, change the settings, and learn where to put tracking numbers, everything works smoothly and automatically. Your customers feel better, and you get fewer support messages.

If you really want to make your store better in 2025, make order tracking one of your main features. It will pay off big time.

Here is the full video tutorial with all the steps you need to follow: How to Add Order Tracking to WooCommerce (Step by Step)

You can also leave comments with your questions or experiences. I’d be happy to help!

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